Senior Director, Head of Operate & Automate IT

Job Advertisement: Senior Director, Head of Operate & Automate IT

We are currently seeking a dynamic and experienced Senior Director to join our team as the Head of Operate & Automate IT, reporting directly to our Group CIO. In this role, you will be responsible for leading the team managing the portfolio of IT solutions that drive our network operations (Fulfillment, Inventory, Assurance) across the company. You will play a pivotal role in overseeing the development, implementation, and lifecycle of technology solutions that enhance our business processes and IT operations. Your leadership will be instrumental in driving innovation, ensuring seamless IT operations, and aligning technology initiatives with business objectives.
 

Why should you join us?
GlobalConnect is one of the leading providers of digital infrastructure solutions in the Nordics, with a strong focus on innovation and customer satisfaction. As a member of our team, you will have the opportunity to work with some of the brightest minds in the industry and be part of a company that is at the forefront of digital transformation. Additionally, we offer a competitive salary and benefits package, as well as a dynamic and inclusive work environment that values diversity and collaboration. If you are looking for a challenging and rewarding career in the IT industry, we encourage you to join us.
 

Why now?
Now is an exciting time to join our team as we embark on the consolidation of our landscape with new OSS and Monitoring solutions. These strategic initiatives will not only streamline our operations but also enhance our ability to deliver superior service and innovation. Your expertise will be crucial in driving this transformation and ensuring its successful implementation. Additionally, we are seeking a permanent manager to take over and provide stable, long-term leadership after having had an interim manager in place, ensuring continuity and sustained progress in our IT operations and automation efforts.
 

Responsibilities:

• Develop and execute the technology strategy for Operate & Automate IT solutions in alignment with the company's overall vision and goals.
• Lead and manage a cross-country team in the Nordics consisting of IT professionals, including solution architects, developers, analysts, and project managers.
• Oversee the end-to-end lifecycle of Operate & Automate IT solutions, from concept ideation to deployment and ongoing optimization.
• Collaborate cross-functionally with architects, infrastructure, other IT solution areas, and various stakeholders to understand business requirements and align technology solutions accordingly.
• Develop and manage budgets, resource allocation, and cost-effective strategies for Operate & Automate IT projects.
• Ensure operational excellence through continuous improvement of IT processes, automation, and service delivery.
• Foster a culture of innovation and continuous learning within the team.
   

Requirements:

• Proven experience (10+ years) in a leadership role within IT and/or Telecom, specifically focusing on operational and automation solutions.
• In-depth understanding of IT and network operations, automation technologies, platforms, and architectures, with a track record of successful solution delivery.
• Strong leadership skills with the ability to inspire and motivate teams, fostering a collaborative and high-performance work environment.
• Excellent communication and stakeholder management abilities, enabling effective interaction with both technical and non-technical stakeholders.
• Bachelor's or Master’s degree in Computer Science, Information Technology, or a related field (relevant certifications and additional qualifications are a plus).
• You are based in Stockholm, Oslo, or Copenhagen.

If you are a strategic thinker with a problem-solving mindset and a passion for driving technological innovation in IT operations and automation, we would love to hear from you. Join us in shaping the future of our IT solutions and making a meaningful impact on our business and our customers. You will report to our Group CIO.